الشروط والأحكام Terms & Conditions

By using Friendo Health Care, you agree to the following Terms and Conditions:

1. Definitions

• "Platform": Friendo Health Care website and services
• "User": Any person using or purchasing from the platform
• "Products": Dietary supplements and cosmetic products

2. Acceptance of Terms

By using the platform, you confirm that you have read, understood, and fully accepted these terms.

3. Use of Platform

The platform may only be used for lawful purposes. You agree not to:

• Use the platform fraudulently
• Misuse services
• Attempt to hack or disrupt the system

4. Medical Disclaimer

• Products are not medicines and are not intended to diagnose, treat, or prevent any disease
• Consultation with a healthcare professional is recommended before use
• The platform is not responsible for any individual reactions or side effects

5. Supplements & Cosmetics

• Results may vary from person to person
• No guarantee of specific outcomes is provided
• Use is entirely at the user's own risk

6. Orders & Pricing

• The platform reserves the right to accept or reject any order
• Prices may change without prior notice
• Order confirmation does not guarantee acceptance

7. Payment

• Payments are made through available methods
• All transactions are final once confirmed

8. Shipping & Delivery

• Shipping time: within 4 business days after order confirmation
• Delivery time may vary depending on courier service
• The platform is not responsible for delays after shipment is handed over

9. Return & Refund Policy

All orders are final and non-returnable/non-refundable.

Exception only:

• Damaged or incorrect product
• Report within 24 hours of receipt
• Clear proof required

10. Limitation of Liability

The platform shall not be liable for any direct, indirect, or consequential damages arising from product use.

11. Intellectual Property

All content is protected and may not be copied or reused without permission.

12. Amendments

The platform may update these terms at any time without prior notice.

13. Governing Law

These terms are governed by the laws of the Arab Republic of Egypt.

14. Contact

Info@friendohealthcare.com